Privacy Policy
Welcome to Goa Drive ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website.
Website: https://goadrive.in
Email: goadriveself@gmail.com
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Goa Drive is a self-drive car rental service in Goa, committed to providing safe, reliable, and affordable vehicle rentals while protecting your personal information.
2. Information We Collect
When you use our website or contact us, we may collect the following information:
- First Name & Last Name
- Valid Driving License (copy for validation)
- Aadhaar Card or Passport (ID proof)
- Contact Phone Number & Email Address
3. How We Use Your Information
We use your information to:
- Process and confirm your bookings
- Contact you regarding your reservation
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized activities
- Comply with legal requirements
We never sell your personal information to third parties.
4. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Comments
If you leave comments on our website, we collect the information shown in the comment form along with your IP address and browser details to help detect spam.
6. Embedded Content
Pages on our website may include embedded videos, maps, or other content from third-party websites.
These third-party websites may collect data, use cookies, and monitor your interaction according to their own privacy policies.
7. Data Retention
We retain booking-related information only for as long as necessary to provide our services and comply with legal obligations.
Where possible, personal booking information is generally removed after 30 days once the booking is completed unless a longer retention period is required by law, accounting, dispute resolution, or security purposes.
8. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Request a copy of the information we hold about you
To make any request, please contact us using the email below.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
- SSL (Secure Socket Layer) encryption
- Secure hosting infrastructure
- Restricted access to sensitive information
- Regular security monitoring
Although we strive to protect your information, no internet transmission or storage system can be guaranteed to be 100% secure.
10. Third-Party Services
We may use trusted third-party service providers such as:
- Payment gateways
- Google Maps
- Google Analytics
- Email service providers
These providers process information only as necessary to deliver their services and according to their own privacy policies.
11. Children's Privacy
Our services are intended for individuals who are legally eligible to rent and drive a vehicle. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Goa Drive
Email: goadriveself@gmail.com
We will make every reasonable effort to respond to your request as quickly as possible.